Privacy Policy

🔐 Privacy Policy – Cartnova Web Services Co.

Website: https://cartnova.co
Support Email: care@cartnova.co

1. Introduction

Cartnova Web Services Co. (“Cartnova,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party gateways)
Business information (for service customization)

b. Non-Personal Information

Browser type and version
IP address
Device type
Pages visited and time spent
Referral source

3. How We Collect Information

We collect information through:

Online forms and service inquiries
Email and phone communication
Cookies and tracking technologies
Third-party integrations (e.g., Google Analytics, payment gateways)

4. Use of Information

We use your information to:

Deliver and manage our services
Process payments and invoices
Communicate updates and offers
Improve website functionality and user experience
Comply with legal obligations

5. Sharing of Information

We do not sell your personal data. We may share your information with:

Trusted third-party service providers (e.g., hosting, analytics, payment processors)
Legal authorities when required by law
Business partners with your consent

6. Cookies and Tracking

We use cookies to:

Remember user preferences
Analyze site traffic and usage
Improve performance and security

You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Data Security

We implement industry-standard security measures to protect your data, including:

SSL encryption
Secure servers
Access controls
Regular audits

However, no method of transmission over the internet is 100% secure.

9. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent
Lodge a complaint with a data protection authority

To exercise these rights, contact us at care@cartnova.co.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

12. International Data Transfers

If you are accessing our services from outside India, your data may be transferred to and processed in India. By using our services, you consent to this transfer.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

14. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:
📧 Email: care@cartnova.co
🌐 Website: https://cartnova.co